Blogarithms
Doug Kaye's thoughts on web services, web hosting and managed services.
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SLAs Make a Difference. Lest you think SLAs can't be effective, read this article in Outsourcing Journal of how DoubleClick improved its service in response to paying out over $1 million in SLA penalties.
Posted Wednesday, September 04, 2002 10:31:34 PM 
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On Liberty and the Case for Anonymous Federation of Identity. I've just posted my comments on the Libery Alliance Architecture Overview. In short, I think the Alliance has done a fine job of designing a system for federated identity, but I have serious reservations regarding the concept as a whole. I believe Liberty is unnecessary and a threat to consumer privacy, and that alternatives exist that can deliver a majority of Liberty's benefits without the drawbacks.
Posted Wednesday, September 04, 2002 9:37:55 PM
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